Job brief
We are looking for a Retail Clerk to join our team to ensure that customers have a satisfactory shopping experience and help customers check out after choosing the items they need from the store.
A Retail Clerkâs responsibilities include tending to the shopping needs of customers and answering any questions they might ask about products in-store or online before completing transactions with them.
Ultimately, you will work directly with clients and help them find items they need and process their purchases promptly.
Responsibilities
- Listen to customers to gain a thorough understanding of what they need
- Make tailored recommendations based on customer needs
- Examine the sales floor to ensure merchandise is well-stocked, well-maintained and properly rotated
- Process, check and stock inventory to ensure deliveries are correct and of good quality
- Provide exemplary customer service throughout the shift
- Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges
Requirements and skills
- Proven work experience as a Retail Clerk or similar role
- Ability to perform basic math, writing and reading tasks without supervision
- Ability to comfortably stand for extended periods of time
- A high school diploma or equivalent is preferred
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